🧭 In-the-moment help inside Roof Wizard
Prompt area (first stop)
The bar at the top of the screen tells you what Roof Wizard is waiting for. Read it from the bottom up—it’s often the quickest way to know the next step.
Context-sensitive help (the “?” button)
Most dialog boxes have a [? Help] button that takes you straight to the relevant article in the online Help Centre (help.applicad.com).
📚 Self-serve learning (quick + structured)
Help Centre
Search step-by-step guides and troubleshooting articles for the exact feature you’re using.
AppliCad Academy
Revisit training modules anytime at academy.applicad.com.
YouTube tutorials
Access tutorials directly from the software via Help > Live Links.
AI support chatbot
Use the chatbot for fast “how do I…?” answers (especially handy after hours).
🚀 Direct help (best for “this job right now”)
Online meeting (screen sharing)
Jump on a screen-share session with our team for hands-on help with your exact job.
Phone
Call us on
Australia + NZ: +61 3 9878 5000
USA + Canada: +011 800 2775 4223
USA Toll Free: +1 877 830 3158
Email [email protected]
Support is unlimited for monthly and annual licenses—no ticket limits, no call caps, no tiers.