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Why am I getting a “PayLinks / FLPayLink.CSV” error when applying panels/flashings?

This error usually means FLPayLink.CSV has exceeded 2000 lines (often due to corruption or repeated writes). Cleaning the file (and ensuring it ends with END) or restoring a backup typically resolves the crash.

Updated over a week ago

🧩 What you’re seeing

Getting weird error about 'paylinks' when we apply panels and flashing.
The software also crashes when you select OK to continue.


🔎 What the error means

According to the code, this error means that there are over 2000 lines in the file “FLPayLink.CSV”. This file links flashings to user-defined pay items in the labour files.

Difficult to imagine that you have used 2000 lines, so perhaps you need to look at this file and see if it’s become corrupt somehow. This is confirmed when the offending file was opened in Excel...

Alternately, perhaps the file gets written to each time they go in and out of the Flashings dialog and perhaps they’ve done this a lot of time so now it’s “full”?

We have also observed this erro when special characters have been used in products - DO NOT use any special characters such as !,@,~,$,%,^,&,*,?;,: in product codes.


🛠️ Solution

  • Check the file in Excel and remove the offending lines of data and make sure you finish with 'END' at the bottom of the file.

Alternatively, revert to a back up copy of FLPayLink.csv

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