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Why does Roof Wizard crash when I try to tally flashings?

A corrupted CustFlashRates.csv file can cause an instant crash when tallying flashings (especially post-V9.0). Remove any extra data in the “Str Spare4” column so those cells are blank.

Updated over a week ago

🧠 What’s happening?

This is an odd one and seems to be created by a corruption of the file that defines all the flat sheet products and fabrication prices for custom profile flashings. The file is called CustFlashRates.csv.

It appears that, over time some of these files accumulated some serious rubbish at the end of the first line for each product in the file. It seems that it didn't effect the program prior to V9.0, but now it checks and this rubbish causes an instant crash.


🧪 Quick test to confirm

A further test that this is indeed the cause is to go to:

Setup > More... > Flat Sheet

If the software crashes immediately, then this is our issue.


🛠️ Fix

Edit the file to remove the entries in that last cell - under the heading Str Spare4. You may have this extra detail in that column for each new product added. This cell should be blank for each product.

It should look like this:


📏 Important limits (string lengths)

Most likely to do with one of the entries (probably the record name) being defined too long. The structure lengths should not exceed the following:

So, no strings to exceed 80 characters.

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