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My pitches and/or other dimensions are not showing on my model when checking

If your pitch labels, dimensions, or arrows aren’t showing on the model, it’s usually caused by a dimension text height set to 0, pitch precision set to 0, or your default font being set to a CAD (vector) font instead of a TrueType font.

✅ Solution #1: Check your Dimension Defaults

Normally this is because the text height has been set to 0.

  1. Go to Set Up > Preference Settings > Dimension Defaults in the top menu.
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  2. Check that none of the heights here are set to 0.
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Also check this setting while you’re here:

  • Pitch Dimension Precision set to 0 can stop pitch annotation from displaying.

    • This should always be 1 or greater depending on how many decimal points you want your pitches to go to.
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While you’re there, check the following (if you want them on your model):

  • Show Storey on Pitch Dimension (storey on/off)

  • Pitch direction arrow (direction arrow on/off)

In the example below, the pitch is displayed as a 7 in 12 slope; the storey is storey 1 and the arrow shows the fall of the roof.
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These are to help you check your job and confirm that everyone involved knows what they are working to.


✅ Solution #2: Check your default font is a TrueType font (not a CAD “vector” font)

There may also be another problem that stops the annotation from appearing — it is caused by the default font getting reset to the wrong font style.
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The automatic function requires the default font to be a TrueType font. If it is set to a CAD Vector font, nothing appears on the model.

  1. Turn on the right hand menu [Menu On/Off].

  2. Select CAD > Text > Default.

  3. If this dialog has the Font set to ISO, then you have vector fonts set as default. This is your problem.
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  4. Select the button at the bottom of this dialog to switch the text defaults back to a TrueType font, and select [OK].
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  5. Apply the pitch to your model again.
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