🧠 What’s happening
The clue to this problem is in the prompt area – “Attempting to write text…”
…and then it crashes out with the following message...
This usually results after a software update, and not all files are correctly reset on restart, or a user erroroneously changing the default font from a True Type Font to an old style CAD font that is not supported with the new report templates.
✅ Fix
Go to CAD > Defaults > Txt (Pulldown menu).
Set the Font style to be Arial.
Select [OK] to save the settings.
💡 Extra tip (prevents it happening again)
Add this file to the ..\User folder:
Create a text file in Notepad called FontFile.dat.
Include the text in this text file with the name of the True Type Font style we wish to use - typically Arial.
Save file into the ...\User folder.
This forces Roof Wizard to always use the TrueType Font instead of a CAD font even if a CAD font has been selected.